Privacy Policy

VetStack Consulting Ltd is committed to protecting your privacy and handling personal data responsibly and transparently.

Who we are

VetStack Consulting Limited provides independent consultancy services to veterinary practices and related organisations.
For the purposes of data protection law, we are the data controller of any personal data you provide to us.

What data we collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Practice or company name

• Information you choose to share when contacting us or booking a call

We do not collect or process patient data or clinical records.

How we collect data

We collect personal data when you:

• Contact us via our website

• Book a call using Calendly

• Email or call us directly

Why we collect your data

We collect and use your data to:

• Respond to enquiries

• Arrange and deliver consultancy services

• Communicate with you about your request

• Meet legal or regulatory obligations

We only collect data that is necessary for these purposes.

How we store and protect your data

Your data is stored securely using reputable, GDPR-compliant services (such as email and scheduling tools).
We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

Sharing your data

We do not sell, rent, or trade your personal data.

Your data is never shared with software vendors or third parties for marketing or commercial purposes.

We may share limited data with trusted service providers (such as Calendly or email providers) solely to operate our business.

How long we keep your data

We only retain personal data for as long as necessary to:

• Respond to your enquiry

• Provide our services

• Meet legal or regulatory requirements

You can ask us to delete your data at any time.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

To exercise these rights, contact us using the details below.

Contact details

If you have any questions about this policy or how your data is handled, you can contact:

VetStack Consulting Limited
Email: hello@vetstackconsulting.co.uk

Updates to this policy

This policy may be updated occasionally to reflect changes in law or how we operate. The latest version will always be available on our website.

All conversations are confidential. VetStack Consulting Limited is fully independent and vendor-agnostic.